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Guide

What’s involved in the ISO/IEC certification process?

The Process

Begin working your way through the ISO/IEC certification process, which contains five stages:

Stage 1

Gap analysis

The gap analysis is a review of your company against an ISO standard. It identifies gaps in your operations that need improvement to reach certification standard. Once the gap analysis is finalised, your certifier will review the analysis with your management team. The gap analysis will be used as a basis to prepare the compliance documentation.

Stage 2

Prepare your documentation to become certified

The documentation sets out your compliance objectives and processes to follow to ensure compliance.

Stage 3

Developing a management system

You can modify or create a new management system that aims to ensure compliance measures will become integrated into your business.

Stage 4

Implementation

The implementation stage is doing the hard work of embracing the ISO standards so they become integral to your management and operations.

Stage 5

Auditing and continual improvements

Auditing is conducted internally and externally. This step is the final one to prove that you have reached and maintained compliance with ISO certification.